Returns & Exchanges

If there is a problem with the product

If the product is defective or different from the one you ordered, we will accept returns or exchanges upon request. We will also cover the shipping costs.
Please contact us using our inquiry form within 7 days of receiving the product.

If you purchased an incorrect compatible car model or type

Returns and exchanges for incorrect compatible car models or types are only accepted for unused items. Please contact us within 7 days of receiving the product.
Please note that returns and exchanges for products received more than 7 days ago will not be accepted, even if the item is unused. The customer will be responsible for shipping costs.

Notwithstanding the preceding paragraph, returns, refunds, or exchanges are not accepted for the following products:
・If you do not contact us about a return or exchange within 7 days of the product arriving at your location.
・Returns or exchanges due to customer convenience (e.g., the product was not what you imagined, the color or size was not what you imagined, you damaged the product immediately after purchase).
・If the product has been used, damaged, or soiled.
・If any accessories are missing from the product.
・If you purchased an incorrect compatible car model or type and more than 7 days have passed since the product arrived.
・If the product has been modified (refunds or returns are not accepted even if you contact us within 7 days).
・Products explicitly stated as non-returnable.